Teleform Backup Redux...Again

Feb 19, 2019 by Lanny Sparks

All right, what did I tell you on July 10, 2018?

I pointed out that saving TeleForm templates, backup data, the TeleForm library, batches, the . ../SUS file and images to a network drive that is routinely backed up is essential for both redundancy and administrator/user peace of mind whether it is a Desktop, Workgroup or Enterprise system.

Backuping (is this a word?) is MANDATORY for TeleForm Desktop systems. Backing up should be done on Workgroup and Enterprise systems, and is most likely performed by network administrators. You should check and confirm that this happens routinely. Most likely, you have more templates, you are processing more forms, and you might have unverified batches in your system that have not been backed up. You must set your backup and enforce continuing backups of all the above, including even the small modifications in a template.

When you finish reading this blogogram, look to the July 10, 2018 blog “TeleForm Backups”.

I harsh you today because, in November2018, I received an email from an excellent client [EC] (love these guys!) of ours with the question that makes my kneecaps go numb. 

EC:       “Uhh, our hard drive on the TeleForm Desktop crashed.”

Me:      “Have you backed up your TeleForm using the Utility, or just copied the TeleForm folders off the computer to the network”?

EC:       “Err, what?”

Me:      “Backup. Did you back up TeleForm? Somewhere, anywhere?”

EC:       After a short but loud silence, “no.”

Me:      <SIGH>

Me:      “Well, EC, it’s a goner.”

More precisely (but, not voiced):

“'E's not pinin'! 'E's passed on! This program is no more! ‘E has ceased to be! 'E's expired and gone to meet 'is maker! 'E's a stiff! Bereft of life, 'e rests in peace! . ..'Is metabolic processes are now 'istory! 'E's off the twig! 'E's kicked the bucket, 'e's shuffled off 'is mortal coil, run down the curtain and joined the bleedin' choir invisible!  THIS IS AN EX-PROGRAM!!” *

I’m better, now. Please, don’t make me answer this typeof support call. Fortunately, I have had a bit under eightin 23 years. The client’s pain, resignation, and underlying frustration are tough to bear. 

All seriousness aside, let me know if you need help setting up a scheduled backup. Contact us:

301-768-0107  [o]

*With the utmost profound apologies: ”Dead Parrot Sketch”, Monty Python’s Flying Circus, Series 1, Eighth Episode, 1969

(It truly just hit me, do you realize that was 50 years ago?)

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